The operators of the website www.benenaturalproducts.com strive to make their website accessible in accordance with the applicable legal requirements for digital accessibility.

This statement is made on the basis of the requirements of the European Accessibility Act (EAA) as well as the corresponding national implementation laws within the European Union.

The technical implementation is based on the Web Content Accessibility Guidelines (WCAG) Version 2.1, Conformance Level AA.

This statement applies to the website:
www.benenaturalproducts.com

Through our online shop, we provide users with digital information as well as the opportunity to purchase our products. Our website offers in particular the following functions:

	Presentation and description of products
	Product search and navigation through categories
	Display of product details shopping cart function
	Shopping cart function
	Electronic ordering process (check-out)
	Selection of various payment methods
	Shipping processing after successful order

The online shop is aimed at consumers and enables the purchase of products in the areas: 

	Food supplements
	Plant oils, powders etc.
	Matcha tea

The website has been designed to be accessible and usable for as many people as possible, regardless of individual abilities or assistive technologies used. In doing so, the following aspects are particularly taken into account:

Perceivability

Information and user interfaces are provided in a way that allows users to perceive them. This includes, among other things:

	sufficient color contrast between text and background
	scalable font sizes via browser functions
	alternative text for relevant images
	clear visual structuring of the content
	responsive display on different devices
	Selection of various payment methods
	Shipping processing after successful order

The website is designed to be as easy to use as possible. This includes in particular:

	full usability via keyboard
	logical navigation through menus and page structure
	sufficient time for entries during the ordering process
	responsive display on different devices
	Selection of various payment methods
	Shipping processing after successful order

Comprehensibility

Content and functions are designed to be understandable. This includes:

	clear and comprehensible language
	logically structured content
	comprehensible form labels
	responsive display on different devices
	traceable error messages for inputs
	structured ordering process

Robustness

Our website is designed to be compatible with various technologies and assistive tools. This includes in particular:

	screen readers
	alternative input devices
	modern browsers
	mobile devices

Technically, the website is based on current web standards such as:

	HTML5
	semantic structuring
	ARIA attributes (Accessible Rich Internet Applications)

Despite our efforts, some content or functions may currently not yet be fully accessible. This may affect:

	individual images or graphics without complete alternative text
	content with color contrasts that are not yet fully optimized
	individual interactive elements or pop-ups
	PDF documents that are not yet fully structured to be accessible
	embedded videos without complete subtitles

We are continuously working to review these contents and gradually make them accessible.

If you notice any barriers when accessing content on our website, we kindly ask you to inform us. Please describe as precisely as possible:
the affected page
the affected function
the problem that occurred

Contact: Email:
info@benenaturalproducts.com

Website:
www.benenaturalproducts.com

We make every effort to review and remedy reported barriers promptly within the scope of technical and economic possibilities.

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If you believe that our website does not comply with the legal requirements for accessibility and you have not received a satisfactory response to your notification or inquiry, you can initiate a conciliation procedure.

In Austria, this procedure is carried out in accordance with the Federal Disability Equality Act (BGStG).

The conciliation body at the Sozialministeriumservice is responsible.

Conciliation Body under Disability Equality Law
Sozialministeriumservice
Babenbergerstraße 5
1010 Vienna
Austria

Telephone: +43 1 58831

Further information on the conciliation procedure can be found at:
https://www.sozialministeriumservice.gv.at

The monitoring of compliance with the legal requirements for accessibility in Austria is carried out by the Sozialministeriumservice.

Sozialministeriumservice
Babenbergerstraße 5
1010 Vienna
Austria

Phone: +43 1 58831
Website: https://www.sozialministeriumservice.gv.at

Phone: +43 1 58831

Further information on the conciliation procedure can be found at:
https://www.sozialministeriumservice.gv.at

This accessibility statement was created on:
07/01/2025

Last update:
03/05/2026